Testimonials
Real words from clients who trust us to protect what matters. Different sites, different challenges - one standard of care: premium engineering with a personal touch.
"The company goes about it's work in an unhurried and professional way. Your operators are pleasant and courteous when carrying out the annual check, what more needs to be said."
John Lee
"Your engineer was great, he talked me through the process and was very helpful."
Graham Hall
"Recent service carried out by friendly, efficient technician. Recommended company.
Barry Singyard
"Wilson Alarm Systems and the team there are fantastic. Always very kind, supportive, yet knowledgeable and efficient at the same time. Any job that needs doing gets actioned and sorted as soon as possible, and with a fantastic standard of quality. Highly, highly recommend going to them for any of your fire and security needs."
Nathan
"Wilson Alarm Systems installed my home alarm system 9 years ago, and since then they have done annual maintenance visits. There have been no problems with it until recently. A few days ago we returned home to find the external siren was sounding, and an alert was showing on the internal control panel. But it was a false alarm. I phoned Wilson and they sent out an engineer the following afternoon to investigate the problem. I appreciated their quick response. I would recommend Wilson Alarm Systems."
John R
"Recently had our alarm system fixed/upgraded by Wilson Alarms. Engineer arrived on time and installed the new equipment. He was professional and took time to do a good job overcoming a weak wifi signal at one point. Took time to help set up the system and explain it to us. Phone communications with the office were also friendly and helpful. I would have no issue recommending to friends and family."
Alan Lane
"Wilson Alarms have provided us with a reliable service for many years and always quick to respond to issues."
Shaun Crosskey
"I have relied on Wilson Alarms to maintain my house alarm system for some years. Engineers arrived on time as planned. Kevin W (engineer) is a friendly, efficient worker who does a good clear job. Always look forward to Kevin attending at planned annual service. Recommend Wilson Alarms to look after our alarm system."
Terence Sharp
"Always a great team to deal with. Have been customers of Wilson Alarm Systems Ltd for nearly 30 years. From the engineers to the accounts staff they are always friendly and efficient. As well as annual servicing we have upgraded the alarm system once during our time with them. Many thanks for great service."
Wendy Baker
"Annual service was performed effectively. The engineer arrived punctually and inspected all parts of our system which has been working well all year. All parts were tested prior to his departure."
Martyn Knott
"This was the first visit from Wilson, having taken over the Elite Alarms Company from Long Eaton. The technician arrived within the stated time window and was very pleasant and efficient. All is working well and we look forward to next years visit."
Ian Macdonald
"We at Kendor Leicester Plumbers Merchants have been with Wilson Alarms for several years. They are very professional and quick response times. The staff are always there to help and pricing is good too. We had issues with our control panel and they came out on the same day to resolve. Would definitely recommend."
Rajesh Jobanputra
"Recently had the annual service. All very good. More importantly not long ago I had to call for assistance to silence the alarm which has a fault on the keypad. They were very keen to assist and talked me through the process. I was very grateful."
Richard Griggs
"We've been using Wilson Alarms for many years and have always been impressed with their service. They consistently deliver high quality work alongside outstanding customer support. If you're looking for a reliable security provider, there's no need to look any further!"
Sib Turner
"Wilson Alarm Systems have been my contracted alarm service provider for a number of years. They always remind me of my annual maintenance date and arrive on the agreed date. The service engineers are knowledgable and helpful. I pay an annual maintenance fee plus for any parts. I am pleased with the service."
Colin Johnson
What clients notice most
Clarity from day one
Plain English advice and fixed, itemised quotes.
Immaculate workmanship
Tidy cabling, respectful installs and careful handovers.
Joined-up systems
Alarms, CCTV, access and fire that actually work together.
Support that shows up
Friendly helpdesk, remote fixed where possible, rapid engineer call-outs