Quality Policy
WILSON ALARM SYSTEMS LIMITED
Section PM 1 Issue 1
Scope, Business Strategy and Quality Policy Date 07.03.17
Section 1 of 2
Wilson Alarm Systems Ltd – Scope, Business Strategy and Quality Policy
Wilson Alarm Systems Ltd undertakes the design, installation and maintenance of electronic security systems in accordance with best professional practice and at a reasonable financial return.
The key to success in our competitive environment is to continually strive to increase
Customer satisfaction and to this end:
Wilson Alarm Systems Ltd is a recognised NACOSS Gold installer and is engaged in the Installation and Maintenance of intruder alarm systems to the required standards and codes of practice – ISO 9001:2015, PD6662, BS8243, BSEN50131, CCTV Systems to NCP104 and Access Control systems to NCP109.
Suppliers and service providers are required to provide specified equipment/services, to be delivered within reasonable/agreed time, at competitive cost, with adequate and effective technical and customer support.
Wilson Alarm Systems Ltd keep abreast of technological changes and innovations that may be of benefit to existing markets and provide a direction to new business areas.
Wilson Alarm Systems Ltd keep abreast of legislation updates, Health and Safety and Environmental requirements in order to provide a safe, comfortable working environment. Encouraging employees at all levels to direct their abilities to the benefit of the company requirements.
Wilson Alarm Systems actively promote equal opportunities and personal advancement where achievable for its employees.
Wilson Alarm Systems Ltd have developed and implemented a Quality Management System that meets the requirements of ISO 9001 and NACOSS quality Schedule SSQS101. Giving the customer confidence that Wilson Alarm Systems Ltd provide a high quality product and commit to continual improvement, from initial contact with the company through to the ongoing maintenance of the installed product.
WILSON ALARM SYSTEMS LIMITED
Section PM 1 Issue 1
Scope, Business Strategy and Quality Policy Date 07.03.17
Section 2 of 2
Date: 31/10/2025
Wilson Alarms is committed to providing high-quality security system services that meet and exceed customer expectations and comply fully with NSI Gold, ISO 9001:2015, and relevant British and European standards (including PD 662, BS EN 50131, BS 7858, and BS 8243).
Dissatisfied customers constitute business risk. Therefore Wilson Alarm Systems promotes a risk based thinking policy to encourage all levels of staff to maintain the highest levels of customer satisfaction
We aim to:
- Maintain compliance with all applicable statutory, regulatory, and NSI requirements.
- Continually improve the effectiveness of our Quality Management Systems (QMS).
- Provide services that enhance the safety and security of our customers.
- Ensure competence, training, and screening of all employees in accordance with BS 7858.
- Foster a culture of quality, accountability, and continuous improvement.
This policy provides a framework for establishing and reviewing measurable quality objectives and is reviewed annually as part of management review.